Patient Experience & Treatment Coordination Specialist

South Jersey Smiles Inc; Moorestown Township (NJ); On-site; USD 38,000 - 56,000; Full time

Job summary

South Jersey Smiles in Moorestown, NJ seeks a Patient Coordinator to guide patients from first contact through scheduling, treatment planning and beyond. You’ll be the warm face and voice patients meet, handling intake, appointments, and explaining next steps with clarity and kindness.

Ideal candidates are friendly, organized, eager to learn, and comfortable discussing treatment options and financial arrangements. Dental experience is helpful but attitude matters most and we can train you.

Qualifications

• Front desk coordination and patient-facing communication.
• Ability to manage scheduling and intake processes.
• Strong attention to detail and organizational skills.

Responsibilities

• Welcoming patients with warmth and professionalism
• Coordinating new patient intake
• Scheduling hygiene and doctor appointments efficiently
• Answering phones and creating exceptional first impressions
• Helping patients understand their next steps
• Learning to discuss treatment recommendations and financial options
• Growing into a treatment coordination role
• Maintaining accurate patient records and communications

Skills

Customer service

Communication

Organization

Problem solving

Tools

Open Dental

Insurance verification

Scheduling systems

Job description

South Jersey Smiles in Moorestown, NJ seeks a Patient Coordinator to guide patients from first contact through scheduling, treatment planning and beyond. You’ll be the warm face and voice patients meet, handling intake, appointments, and explaining next steps with clarity and kindness.

Ideal candidates are friendly, organized, eager to learn, and comfortable discussing treatment options and financial arrangements. Dental experience is helpful but attitude matters most and we can train you.