Pediatric Dental Treatment Coordinator — Patient Experience Lead

Sweet-Tooth-Pediatric-Dentistry; Millburn (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Sweet Tooth Pediatric Dentistry in New Jersey seeks a Dental Treatment Coordinator to ensure smooth operation and outstanding patient experiences for children. You will manage appointments, discuss treatment plans with parents, and coordinate with the care team to optimize schedules.

This role requires excellent customer service, strong organizational and communication skills, and a professional approach to HIPAA compliance and billing tasks, contributing to a friendly, child-centered dental

Qualifications

• Experience in a dental office or clinical setting preferred.
• Strong customer service and communication abilities.
• Excellent organizational skills and attention to detail.
• Familiarity with HIPAA, OSHA, and healthcare privacy.
• Ability to explain treatment plans clearly to parents.
• Professionalism and discretion when handling sensitive information.

Responsibilities

• Greet patients and act as the first point of contact.
• Coordinate, schedule, and confirm appointments to minimize no-shows.
• Discuss treatment plans with parents and explain benefits.
• Collaborate with the dental team to optimize patient flow.
• Handle billing and payment processing.
• Maintain clear, compassionate communication with families.

Skills

Customer service

Communication skills

Organizational skills

HIPAA knowledge

Professionalism

Problem solving

Decision making under pressure

Dental terminology

Job description

Sweet Tooth Pediatric Dentistry in New Jersey seeks a Dental Treatment Coordinator to ensure smooth operation and outstanding patient experiences for children. You will manage appointments, discuss treatment plans with parents, and coordinate with the care team to optimize schedules.

This role requires excellent customer service, strong organizational and communication skills, and a professional approach to HIPAA compliance and billing tasks, contributing to a friendly, child-centered dental