Patient Experience Technician

Belmar Pharmacy; North Salt Lake (UT); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off and holidays

Referral bonuses

Job summary

Belmar Pharmacy seeks a Customer Experience Technician to deliver outstanding patient care and support in a fast-paced environment. You will manage high-volume calls, enter order data, and assist with prescription processing using our dispensing software.

The role requires a High School Diploma or equivalent, plus a state-required tech certification or registration. Strong communication, empathy, and accuracy are essential for success in this position.

Qualifications

• High School Diploma or equivalent required.
• Current tech certification or registration as required by state.
• Excellent customer service skills and empathy.

Responsibilities

• Handle high volume customer and patient calls with professionalism.
• Input patient information into dispensing software.
• Process orders and payments securely and accurately.
• Provide outstanding customer service and support to patients and providers.
• Maintain patient confidentiality and comply with policies.

Skills

Customer service

Data entry

MS Office

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tech certification or registration

Tools

Dispensing software

Job description

Belmar Pharmacy seeks a Customer Experience Technician to deliver outstanding patient care and support in a fast-paced environment. You will manage high-volume calls, enter order data, and assist with prescription processing using our dispensing software.

The role requires a High School Diploma or equivalent, plus a state-required tech certification or registration. Strong communication, empathy, and accuracy are essential for success in this position.