Patient-Centric Front Desk & Surgery Scheduler

US Oral Surgery Management; Pensacola (FL); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Northwest Florida Oral & Maxillofacial Surgery is seeking a dynamic Front Desk Office Coordinator to join our Pensacola practice. This role focuses on delivering exceptional patient care, efficient scheduling, accurate account management, and smooth front-desk operations.

Responsibilities include answering calls, helping patients book appointments, checking in patients, posting payments, coordinating surgeries, and collaborating with the clinical team to maintain a positive patient experience.

Competenze

• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Mansioni

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Conoscenze

Customer service

Multitasking

Communication

Administrative skills

Formazione

High school diploma

Strumenti

Practice management software

Descrizione del lavoro

Northwest Florida Oral & Maxillofacial Surgery is seeking a dynamic Front Desk Office Coordinator to join our Pensacola practice. This role focuses on delivering exceptional patient care, efficient scheduling, accurate account management, and smooth front-desk operations.

Responsibilities include answering calls, helping patients book appointments, checking in patients, posting payments, coordinating surgeries, and collaborating with the clinical team to maintain a positive patient experience.