Patient Experience Strategy Leader

Jobvite, Inc.; United States; On-site; USD 115,000 - 155,000; Full time

Job summary

NRC Health is seeking a Strategic Advisor – Patient Experience to join our thought leadership team. You will help turn client aspirations into action on the front line, collaborating across teams to deliver scalable improvement resources for multiple clients.

You will craft presentations, workshops, and materials to showcase NRC Health as a healthcare thought leader, participate in client conversations, and support growth and retention with our largest customers.

Qualifications

• Bachelor’s degree required.
• Advanced degree (MBA and/or MHA), preferred.
• 5+ years’ experience in area of expertise.
• Healthcare experience, preferably in a patient experience oriented role.
• Dynamic presentation facilitation skills.
• Excellent writing skills.
• Ability to travel 30%-40% of the time.
• Proficient knowledge of Microsoft Office.

Responsibilities

• Collaborate with the thought leadership team to deliver scalable improvement resources for multiple clients.
• Create presentations, workshops, and written materials to amplify NRC Health as a thought leader.
• Participate in client conversations, facilitate networking communities, and support NRC Health events.
• Work with Growth to develop value-added services that support retention with major customers.

Skills

Presentation facilitation

Writing skills

Travel availability

MS Office proficiency

Healthcare experience

Education

Bachelor's Degree

MBA or MHA

Job description

NRC Health is seeking a Strategic Advisor – Patient Experience to join our thought leadership team. You will help turn client aspirations into action on the front line, collaborating across teams to deliver scalable improvement resources for multiple clients.

You will craft presentations, workshops, and materials to showcase NRC Health as a healthcare thought leader, participate in client conversations, and support growth and retention with our largest customers.