Patient Experience Specialist & Scheduler

Methodist Healthcare Ministries; San Antonio (TX); On-site; USD 29,000 - 35,000; Full time

Job summary

Methodist Healthcare Ministries is seeking a Receptionist Scheduler in San Antonio, TX to provide outstanding patient service and support clinic operations. You will manage patient check-ins, scheduling, payments, and records, while ensuring effective communication between patients and staff.

The role requires familiarity with medical/dental office procedures, strong interpersonal skills, and experience with EHR systems.

Qualifications

• High School diploma or equivalent required.
• One year of medical and dental receptionist experience required.

Responsibilities

• Greet and check-in patients in a courteous and professional manner.
• Support scheduling and rescheduling for multiple departments including transportation and internal referrals.
• Manage incoming calls, route appropriately, and document interactions accurately.
• Collect, verify, and document patient demographic, insurance, and payment information.
• Update patient information accurately in the Electronic Medical Record (EHR) system.
• Collect payments, issue receipts, and prepare daily deposits per policy.
• Ensure patient confidentiality and HIPAA compliance.
• Coordinate with clinical staff to support patient flow and experience.

Skills

Interpersonal skills

Organizational skills

Multitasking

HIPAA awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR systems

Smartsheet

Job description

Methodist Healthcare Ministries is seeking a Receptionist Scheduler in San Antonio, TX to provide outstanding patient service and support clinic operations. You will manage patient check-ins, scheduling, payments, and records, while ensuring effective communication between patients and staff.

The role requires familiarity with medical/dental office procedures, strong interpersonal skills, and experience with EHR systems.