Patient Experience Specialist — Medical Office

Implant & Facial Surgery; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k with match

Eight paid holidays

PTO accrual

Job summary

Implant & Facial Surgery in Fort Lauderdale, FL is seeking a Patient Experience Coordinator to join our fast-paced oral surgery practice. The ideal candidate will have prior medical or dental office experience and be comfortable with computer programs and EMR systems.

You will help ensure every patient feels welcome and is guided smoothly from referral to treatment. You will be the main contact for referrals, handle appointment scheduling, verify benefits, assist with billing inquiries, and

Qualifications

• High school diploma or equivalent.
• Experience in a medical or dental office preferred.
• Comfort with computer programs and EMR systems.

Responsibilities

• Be the point of contact for referrals and guide patients from start to finish.
• Assist with scheduling, benefit verification, and billing inquiries.
• Ensure accurate patient information and support EMR workflows.

Skills

Customer service

Phone etiquette

Appointment scheduling

Insurance verification

Billing inquiries

Education

High school diploma

Healthcare office experience

Tools

EMR software

Microsoft Office

Job description

Implant & Facial Surgery in Fort Lauderdale, FL is seeking a Patient Experience Coordinator to join our fast-paced oral surgery practice. The ideal candidate will have prior medical or dental office experience and be comfortable with computer programs and EMR systems.

You will help ensure every patient feels welcome and is guided smoothly from referral to treatment. You will be the main contact for referrals, handle appointment scheduling, verify benefits, assist with billing inquiries, and