Patient Experience & Scheduling Coordinator

Carolinas Center for Oral & Facial Surgery; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Carolinas Center for Oral & Facial Surgery in Greenville, SC seeks a Patient Experience Coordinator to ensure outstanding patient care from first contact to post-visit. You will handle referral intake, scheduling, benefits verification, and patient communications to guarantee a smooth, welcoming experience.

The role requires a high school diploma and proficiency with Microsoft Office and EMR systems; prior medical/dental office experience is preferred.

Qualifications

• High school diploma (or equivalent) and prior experience in a medical or dental office.
• Proficiency with Microsoft Office products and EMR systems.
• Ability to learn new software quickly.

Responsibilities

• Be the point of contact for referrals and guide patients through the process.
• Answer phones, schedule appointments, and confirm patient details.
• Verify benefits and communicate instructions for visits.
• Coordinate with staff to verify referrals and radiography.

Skills

Customer service

Scheduling

Communication

Education

High school diploma or equivalent

Associates or Bachelor's degree in healthcare administration (preferred)

Tools

Microsoft Office

EMR system

Job description

Carolinas Center for Oral & Facial Surgery in Greenville, SC seeks a Patient Experience Coordinator to ensure outstanding patient care from first contact to post-visit. You will handle referral intake, scheduling, benefits verification, and patient communications to guarantee a smooth, welcoming experience.

The role requires a high school diploma and proficiency with Microsoft Office and EMR systems; prior medical/dental office experience is preferred.