Patient Experience Specialist, Medical Front Desk

Marathon-Health; Pensacola (FL); Sur place; USD 54 443 000 - 65 904 000; Plein temps

Résumé du poste

Marathon Health is seeking a front desk administrative assistant to support patient intake, scheduling, and office operations at our Pensacola center. You will greet patients, answer calls, and manage daily workflows with a focus on service quality and HIPAA compliance.

The role requires proficient use of EMR systems, MS Teams, and MS 365 apps, along with strong communication skills and a professional demeanor in a fast-paced healthcare setting.

Qualifications

• High school diploma or GED; 1–3 years in medical front-desk work.
• Associate degree in healthcare preferred.
• Experience with electronic medical record systems.
• Proficient with Microsoft Teams and Microsoft 365 apps (Word, Excel, Outlook, PowerPoint).

Responsabilités

• Answer calls, greet visitors, and manage appointments; maintain calendars.
• Process payments, collect co-pays, reconcile cash/credit cards, deposits.
• Maintain patient records, ensure HIPAA compliance, assist with EMR data entry.
• Support front office and supplies, coordinate deliveries and forms.

Connaissances

Front desk

Microsoft Teams

Microsoft 365

EMR systems

Formation

High school diploma/GED

Associate degree in healthcare

Outils

Electronic Medical Records (EMR)

Description du poste

Marathon Health is seeking a front desk administrative assistant to support patient intake, scheduling, and office operations at our Pensacola center. You will greet patients, answer calls, and manage daily workflows with a focus on service quality and HIPAA compliance.

The role requires proficient use of EMR systems, MS Teams, and MS 365 apps, along with strong communication skills and a professional demeanor in a fast-paced healthcare setting.