Patient Experience Specialist — Medical Front Desk

Mercy Medical Center, Baltimore, MD; Glen Burnie (MD); On-site; USD 2,456,000 - 3,685,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off

Tuition reimbursement

Wellness resources

Disability benefits

Employee discounts

Job summary

Mercy Medical Center, Glen Burnie, MD, is hiring a Medical Receptionist to welcome patients, schedule appointments, answer phones and handle front desk duties at the Glen Burnie location.

You will verify insurance information, collect benefits details and assist with billing tasks while upholding Mercy's mission of compassionate care. A high school diploma is required, with benefits and growth opportunities within the hospital.

Qualifications

• Education: High School Diploma or GED.

Responsibilities

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity/importance
• Collection of insurance information and verification of benefits
• Charge entry and payment posting.

Skills

Front desk operations

Education

High School Diploma or GED

Job description

Mercy Medical Center, Glen Burnie, MD, is hiring a Medical Receptionist to welcome patients, schedule appointments, answer phones and handle front desk duties at the Glen Burnie location.

You will verify insurance information, collect benefits details and assist with billing tasks while upholding Mercy's mission of compassionate care. A high school diploma is required, with benefits and growth opportunities within the hospital.