Patient Services Specialist II — Hospital Support

Edward Elmhurst Health; Elmhurst (IL); On-site; USD 27,400 - 39,729; Part time

Benefits offered by this job

Career Pathways to Promote Professional Growth

Various Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking at designated locations

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

A prominent healthcare organization in Elmhurst is seeking a part-time Customer Service Representative II. The role requires effective communication with patients and staff, managing operator calls, and assisting with instructions for services. Candidates should have a high school diploma and at least one year of call center experience. Proficiency in Microsoft Office is essential. This position offers opportunities for career growth and various benefits including medical options and tuition reimbursement.

Qualifications

• One year of call center experience required.
• Must have proficiency with Microsoft Office applications.
• Strong organizational skills and good communication skills needed.

Responsibilities

• Communicates professionally with patients and staff.
• Handles operator calls for multiple facilities.
• Assists supervisor with patient instructions.

Skills

Call center experience

Proficiency with Microsoft Office applications

Good grammar and spelling skills

Strong organizational skills

Ability to adapt customer service skills

Knowledge of hospital operations

Education

High School Diploma or GED

Job description

A prominent healthcare organization in Elmhurst is seeking a part-time Customer Service Representative II. The role requires effective communication with patients and staff, managing operator calls, and assisting with instructions for services. Candidates should have a high school diploma and at least one year of call center experience. Proficiency in Microsoft Office is essential. This position offers opportunities for career growth and various benefits including medical options and tuition reimbursement.