Healthcare Call Center Specialist II

Endeavor Health; Elmhurst (IL); On-site; USD 27,400 - 39,729; Part time

Benefits offered by this job

Various Medical, Dental, and Vision options

Tuition Reimbursement

Wellness Program Savings Plan

Paid Time Off

Job summary

A healthcare organization in Elmhurst is seeking a part-time Customer Service Representative II for their main hospital. The role involves handling patient calls, assisting with emergency alerts, and providing information about hospital services. Candidates should have at least one year of call center experience and be proficient in Microsoft Office. The position offers a competitive hourly pay rate and a supportive environment for professional growth.

Qualifications

• One year of call center experience required.
• Proficiency in Microsoft Office applications essential.
• Good grammar and spelling skills for effective communication.

Responsibilities

• Communicate professionally with patients and staff.
• Handle Operator calls for multiple facilities.
• Assist Supervisor in clarifying patient instructions.
• Document and relay messages for physicians.

Skills

Call center experience

Proficiency with Microsoft Office

Strong organizational skills

Good grammar and spelling

Ability to adapt customer service skills

Education

High School Diploma or GED

Job description

A healthcare organization in Elmhurst is seeking a part-time Customer Service Representative II for their main hospital. The role involves handling patient calls, assisting with emergency alerts, and providing information about hospital services. Candidates should have at least one year of call center experience and be proficient in Microsoft Office. The position offers a competitive hourly pay rate and a supportive environment for professional growth.