Customer Service Specialist II - Call Center

Endeavor Health; Northbrook (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Tuition Reimbursement

Paid Time Off

Free Parking

Retirement Options with Company Match

Annual Incentive Plan

Wellness Program Savings Plan

Job summary

Endeavor Health in Northbrook, IL is seeking a Customer Service Representative II to support our patient services team. You will handle general information calls, report results, and manage specimen-related tasks in a fast-paced clinical setting.

Ideal candidates have a high school diploma and at least three years of call center experience, with strong multitasking skills and a commitment to accuracy. The role offers full-time hours, competitive hourly pay, and comprehensive benefits.

Qualifications

• Multitasking in a fast-paced environment.
• Experience handling high call volumes in a call center.
• Strong communication and interpersonal skills.

Responsibilities

• Handle general information calls from the call center.
• Prepare and present reports of results.
• Fax results and manage call lists as required.

Skills

Multi-tasking

Call center experience

Excellent communication

Education

High School diploma

Job description

Endeavor Health in Northbrook, IL is seeking a Customer Service Representative II to support our patient services team. You will handle general information calls, report results, and manage specimen-related tasks in a fast-paced clinical setting.

Ideal candidates have a high school diploma and at least three years of call center experience, with strong multitasking skills and a commitment to accuracy. The role offers full-time hours, competitive hourly pay, and comprehensive benefits.