Patient Experience Specialist II

CommonSpirit Health; Santa Maria (CA); On-site; USD 33,269 - 47,003; Full time

Job summary

CommonSpirit Health is seeking a Patient Services Professional in Santa Maria, California. In this role, you will ensure seamless patient experiences through effective communication, administrative support, and efficient clinic operations. Responsibilities include managing customer service, verifying patient information, and processing referrals. Ideal candidates should have 1-3 years of relevant experience and a High School Diploma or GED. The position offers a pay range of $24.15 – $34.12 per hour.

Qualifications

• 1-3 years experience as a PSA I or equivalent experience.

Responsibilities

• Manage phone customer service and handle patient information.
• Process referrals, authorizations, and appointments.
• Analyze patients' financial obligations and set up payment plans.

Skills

Communication skills

Attention to detail

Organizational skills

System proficiency

Education

High School Diploma or GED

Job description

CommonSpirit Health is seeking a Patient Services Professional in Santa Maria, California. In this role, you will ensure seamless patient experiences through effective communication, administrative support, and efficient clinic operations. Responsibilities include managing customer service, verifying patient information, and processing referrals. Ideal candidates should have 1-3 years of relevant experience and a High School Diploma or GED. The position offers a pay range of $24.15 – $34.12 per hour.