Patient Experience Specialist – Front Desk & Scheduling

Southern New Hampshire Health; Bedford (NH); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Tuition reimbursement

Short-term disability

Long-term disability

Life insurance

Job summary

Southern New Hampshire Health seeks a friendly and efficient Front Desk Administrator to handle patient check-in, scheduling, and basic billing tasks. You will register patients, verify insurance, and coordinate referrals with specialists and labs. The role requires attention to detail and courteous communication.

Proficiency in MS Office and prior healthcare front desk experience are preferred. Full-time, on-site position with competitive pay and benefits in New Hampshire.

Qualifications

• High School Diploma or equivalent required.
• Experience in health care front desk preferred.
• Proficient in MS Office and basic software tools.

Responsibilities

• Greet and register patients and notify medical staff of arrivals.
• Verify addresses and insurance status of patients.
• Schedule referrals, appointments, and tests per protocols.
• Collect payments and update patient accounts with appropriate charges.

Skills

Customer service

Front desk operations

Scheduling

Multitasking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Southern New Hampshire Health seeks a friendly and efficient Front Desk Administrator to handle patient check-in, scheduling, and basic billing tasks. You will register patients, verify insurance, and coordinate referrals with specialists and labs. The role requires attention to detail and courteous communication.

Proficiency in MS Office and prior healthcare front desk experience are preferred. Full-time, on-site position with competitive pay and benefits in New Hampshire.