Patient Experience Specialist - Front Desk

SynergenX Health; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Disability insurance

Tuition reimbursement

Scrubs provided

Employee discounts

Job summary

SynergenX Health is seeking a friendly Patient Services Coordinator to be the face of the patient experience. You will check in/out patients, explain billing, assist with appointments, and support the clinical team in a fast-paced medical environment.

Two weeks of paid training are provided, with comprehensive benefits including health, dental, and vision insurance. The role requires strong communication, reliability, and the ability to handle confidential patient information per HIPAA

Qualifications

• High school diploma or equivalent required.
• Healthcare front desk or customer service experience preferred.
• Strong communication and customer service skills.
• Ability to discuss payments, insurance benefits, and patient account information.
• Must successfully pass a criminal background check.
• Willingness to work 2–3 Saturdays per month.

Responsibilities

• Check patients in and out; assist with rooming.
• Explain patient billing, insurance coverage, and out-of-pocket costs.
• Answer patient questions related to insurance and balances.
• Enter and update patient demographics and insurance information.
• Maintain a clean, welcoming front desk and waiting area.

Skills

Customer service

Communication

Organization

Attention to detail

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

SynergenX Health is seeking a friendly Patient Services Coordinator to be the face of the patient experience. You will check in/out patients, explain billing, assist with appointments, and support the clinical team in a fast-paced medical environment.

Two weeks of paid training are provided, with comprehensive benefits including health, dental, and vision insurance. The role requires strong communication, reliability, and the ability to handle confidential patient information per HIPAA