Patient Experience Specialist – Dermatology Front Desk

High Desert Dermatology; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) retirement plan

Health insurance

Dental insurance

Paid time off

Job summary

High Desert Dermatology is seeking a dependable receptionist to join our busy front desk. You will be the first point of contact for patients, handling check-in, scheduling, and message routing with a friendly, professional demeanor.

Applicants should be detail-oriented, punctual, and strong communicators, able to multitask and stay organized in a fast-paced medical office. Experience in patient services is a plus.

Qualifications

• Previous medical office or dermatology experience is helpful, but reliability, attention to detail, professionalism, and exceptional customer service are especially important to us.
• We are looking for someone who wants to be a dependable part of a team and understands that even the small details can make a big difference in a patient's experience.

Responsibilities

• Greeting and checking in patients, answering phones, scheduling appointments.
• Verifying and updating patient information, verifying insurance, collecting payments.
• Communicating patient messages to the clinical team and assisting with other front-office duties.

Skills

Highly detail-oriented

Reliable and punctual

Excellent with patients

Organized

Strong communicator

Team player

Job description

High Desert Dermatology is seeking a dependable receptionist to join our busy front desk. You will be the first point of contact for patients, handling check-in, scheduling, and message routing with a friendly, professional demeanor.

Applicants should be detail-oriented, punctual, and strong communicators, able to multitask and stay organized in a fast-paced medical office. Experience in patient services is a plus.