Patient Experience Specialist – Admin & Scheduling

Baylor Scott & White Health; Georgetown (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match

Tuition reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in our clinics. This role focuses on patient relations, including check-in, scheduling, and insurance verification, ensuring a high standard of patient-centered care.

You will interact with patients, handle inquiries, and assist with various administrative tasks while maintaining a professional and pleasant demeanor. Health benefits, 401(k) matching, and tuition reimbursement are included.

Qualifications

• Less than 1 Year of Experience required.
• Ability to handle patient inquiries and complaints effectively.
• Comfortable in a fast-paced, changing environment.

Responsibilities

• Assist with patient check-ins and scheduling.
• Collect and verify insurance information.
• Handle phone calls and direct inquiries.
• Post payments and maintain cash drawer.

Skills

Good listening

Interpersonal and communication skills

Experience in data entry

Computer navigation skills

Education

High School Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 1 to provide essential administrative support in our clinics. This role focuses on patient relations, including check-in, scheduling, and insurance verification, ensuring a high standard of patient-centered care.

You will interact with patients, handle inquiries, and assist with various administrative tasks while maintaining a professional and pleasant demeanor. Health benefits, 401(k) matching, and tuition reimbursement are included.