Patient Access & Registration Specialist

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and manage efficient registration, collect accurate insurance information, and communicate clinic policies.

The role handles telephone inquiries, billing questions, and medical records requests, with access to confidential information and high emphasis on professional service. The position requires at least one year in customer service, preferably six months as a healthcare receptionist, and comfort

Qualifications

• Minimum of one year in customer service.
• Prefer six months receptionist experience in health care.
• Experience with office equipment.

Responsibilities

• Greet patients and arrange for efficient registration.
• Collect accurate patient and insurance information.
• Answer telephone and billing questions.
• Process medical records requests and general patient account functions.
• Maintain confidentiality of patient information.

Skills

Customer service

Receptionist experience health care

Office equipment

Independent work

Good judgment

Job description

St. Bernards Healthcare in Jonesboro, AR seeks a Patient Service Representative to greet patients and manage efficient registration, collect accurate insurance information, and communicate clinic policies.

The role handles telephone inquiries, billing questions, and medical records requests, with access to confidential information and high emphasis on professional service. The position requires at least one year in customer service, preferably six months as a healthcare receptionist, and comfort