Patient Services Coordinator

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients, register them efficiently, verify insurance, and explain clinic policies.

You will answer phones, assist with billing questions, and process medical records requests while maintaining confidentiality and a professional demeanor. The role requires at least one year in customer service (healthcare experience preferred) and the ability to work independently with good judgment in a busy clinic

Qualifications

• Minimum of 1 year in customer service; healthcare receptionist preferred.
• Ability to work independently and exercise good judgment; familiarity with office equipment.

Responsibilities

• Greet patients and arrange for efficient patient registration.
• Verify patient insurance information and explain clinic policies.
• Answer telephone and billing questions; handle medical records requests.
• Maintain confidentiality and provide a professional first impression.

Skills

Customer service

Independence

Attention to detail

Professionalism

Tools

Office equipment

Job description

St. Bernards Healthcare in Jonesboro, AR is seeking a Patient Service Representative to greet patients, register them efficiently, verify insurance, and explain clinic policies.

You will answer phones, assist with billing questions, and process medical records requests while maintaining confidentiality and a professional demeanor. The role requires at least one year in customer service (healthcare experience preferred) and the ability to work independently with good judgment in a busy clinic