Patient Experience & Scheduling Specialist

Baptist Health Arkansas; Arkadelphia (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Arkansas is seeking an Office Representative to greet patients, check in, and handle front-desk duties in a busy clinic.

Responsibilities include answering phones, scheduling appointments, maintaining patient records and filing, checking patients out, and collecting payments. A HS Diploma or GED is required; clinic experience is preferred; typing 35–40 wpm and strong customer service are essential.

Qualifications

• HS Diploma or GED required.
• Previous clinic experience preferred.
• Strong customer service and communication skills.
• Typing 35–40 wpm.

Responsibilities

• Greet patients and check in.
• Answer phones and schedule appointments.
• Maintain patient records and filing.
• Collect payments and assist with checkout.

Skills

Customer service

Interpersonal communication

Typing speed 35-40 wpm

Clerical skills

Education

HS Diploma or GED

Job description

Baptist Health Arkansas is seeking an Office Representative to greet patients, check in, and handle front-desk duties in a busy clinic.

Responsibilities include answering phones, scheduling appointments, maintaining patient records and filing, checking patients out, and collecting payments. A HS Diploma or GED is required; clinic experience is preferred; typing 35–40 wpm and strong customer service are essential.