Patient Experience Specialist

Ultipro; Bountiful (UT); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Life insurance

Employee Assistance Program

Paid Time Off

Job summary

Ogden Clinic in Bountiful, UT is seeking a Patient Experience Specialist (Receptionist) to greet patients, enter and verify demographics and insurance, and collect co-pays. This role emphasizes outstanding customer service and professionalism aligned with the clinic's mission.

The position is full-time with benefits including medical, dental, vision, life insurance, EAP, PTO, 401k, and annual merit increases.

Qualifications

• Greet patients and verify demographics and insurance information.
• Collect co-pays and balances due.
• Provide excellent customer service aligned with clinic values.

Responsibilities

• Greet patients at the front desk and verify demographics and insurance details.
• Enter and confirm patient information accurately.
• Collect co-pays and outstanding balances from patients.

Skills

Customer service

Communication

Professionalism

Job description

Cope Family Medicine
185 S 400 E, Suite 100
Bountiful, UT 84010, USA

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.