Patient Experience Specialist (Receptionist)

Ogden Clinic; West Point (UT); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Employee Assistance Program

401k with profit sharing

Paid time off

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) to greet patients, verify demographics and insurance, and collect co-pays in a busy clinic. This full-time role emphasizes exceptional customer service and adherence to the clinic’s mission, vision, and values.

The position offers comprehensive benefits and a stable work schedule with limited nights or weekends. Training is provided to ensure high-quality patient interactions and smooth front-office operations.

Qualifications

• Greeting patients and collecting required information.
• Verifying patient demographics and insurance details.
• Handling co-pays and balances due.
• Providing excellent customer service in a healthcare setting.

Responsibilities

• Greet patients and direct them to appropriate services.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and outstanding balances.
• Maintain a professional appearance and uphold clinic values.

Skills

Customer service

Professional communication

Cash handling

Multi-tasking

Job description

Patient Experience Specialist (Receptionist)

Job Category: Front Office

Requisition Number: PATIE005212

• Posted : July 23, 2026
• Full-Time

Locations

Showing 1 location

West Point
145 S 3000 W
West Point, UT 84015, USA

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Full job description is available upon request by emailing [e-mail].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.