Patient Experience Specialist

Ogden Clinic; Layton (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid Time Off

Job summary

Ogden Clinic is seeking a Patient Experience Specialist (Receptionist) to greet patients, collect demographics and insurance details, verify information, and collect co-pays and balances due. The role emphasizes professional conduct aligned with the clinic’s mission, vision, and values.

This is a Full-Time position with comprehensive benefits and a strong focus on patient service. Eligible employees enjoy medical, dental, vision, life insurance for employees and families, EAP, PTO, 401k, and a

Qualifications

• Greeting patients and collecting demographics/insurance information.
• Entering and verifying patient data accurately.
• Handling co-pays and balances due while ensuring professionalism.

Responsibilities

• Greet patients and direct them to appropriate staff.
• Enter and verify patient demographics and insurance information.
• Collect co-pays and balances due from patients.
• Provide excellent customer service to patients and teammates.

Skills

Customer service

Communication

Job description

Description

Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values.

Ogden Clinic provides competitive pay and benefits.Full-Time employees have access to:

• Medical (including a partially company funded HSA option and in-house discount plan)
• Dental, Vision, Disability and other plan coverage options.
• Company paid life insurance for employees and their families.
• Employee Assistance Program that provides free counseling to employees and their families.
• Paid Time Off and Holidays
• 401k with generous profit sharing contributions.
• In nearly all cases, no nights, weekends or holiday shifts.
• Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience.
• Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
• Salary ranges reviewed annually.
• Limited benefits for non-Full-Time employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.