Patient Experience Specialist

Providence; Anchorage (AK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Best-in-class benefits

Support for professional growth

Job summary

A leading healthcare organization in Anchorage seeks a Patient Services Specialist to provide exceptional customer service and support patients and visitors. This role is critical in ensuring high patient satisfaction and requires at least 1 year of customer service experience and preferred knowledge in a medical setting. Join us and thrive in a culture dedicated to patient care and community support.

Qualifications

• Minimum of 1 year customer service experience or successful completion of internship.
• Preferred: 1 year experience in a medical office/health care.
• Basic knowledge of medical terminology and billing systems.

Responsibilities

• Act as the first point of contact for patients or visitors in person or by phone.
• Deliver exceptional customer service to maintain high patient satisfaction.

Skills

Customer service experience

Medical terminology

Tools

Electronic medical records

Computerized billing systems

Job description

A leading healthcare organization in Anchorage seeks a Patient Services Specialist to provide exceptional customer service and support patients and visitors. This role is critical in ensuring high patient satisfaction and requires at least 1 year of customer service experience and preferred knowledge in a medical setting. Join us and thrive in a culture dedicated to patient care and community support.