Patient Experience & Scheduling Specialist (Bilingual)

Team Rehabilitation Physical Therapy; Chamblee (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Team Rehab is seeking a punctual Patient Administrative Coordinator to be the first point of contact at our Georgia clinic. You will greet patients, verify appointments, and assist with paperwork, with Spanish bilingualism preferred.

You will maintain schedules, assist with insurance questions, update electronic medical records, collect copays, and support clinic performance through data entry and basic maintenance of supplies. A high school diploma and good communication skills are essential.

Qualifications

• No prior experience required.
• High school graduate or equivalent.
• Experience in patient-centered health care is a plus but not required.
• Excellent verbal and written communication skills.
• Solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Greet patients and verify appointments; assist with paperwork.
• Maintain 360 communication with patients, physicians, and staff.
• Manage complex schedules and coordinate with therapists as needed.
• Assist with insurance questions and explain benefits; obtain authorizations.
• Update electronic medical and billing records accurately.
• Collect copayments and process receipts professionally.
• Input data from in-house research to support clinic performance.
• Support clinic operations and maintain supplies and equipment.

Skills

Verbal & written communication

Multitasking

Basic computer skills

Patient-centered care

Education

High school diploma or equivalent

Job description

Team Rehab is seeking a punctual Patient Administrative Coordinator to be the first point of contact at our Georgia clinic. You will greet patients, verify appointments, and assist with paperwork, with Spanish bilingualism preferred.

You will maintain schedules, assist with insurance questions, update electronic medical records, collect copays, and support clinic performance through data entry and basic maintenance of supplies. A high school diploma and good communication skills are essential.