Patient Experience & Scheduling Specialist

Revo Health; West Saint Paul (MN); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental & Vision plans

Tuition Reimbursement

401(k) Profit Sharing

Employee Assistance Program

Job summary

Revo Health in West Saint Paul seeks a Patient Services Representative to handle patient registration, check-in, and essential clinical support duties. This full-time role operates Monday–Friday, with hours between 6:30 AM and 5:00 PM at the West St.

Paul location, contributing to a team within the Therapy Department of i-Health. The position requires a High School diploma or GED, proficiency in Word/Outlook/Excel, and strong customer service experience, with administrative or medical office

Qualifications

• High School diploma/GED or equivalent required.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required.
• Administrative or Medical Office experience preferred.

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID.
• Verify and document insurance information as defined by current business practices.
• Accurate and timely scheduling of new and existing patients in the current practice management system.
• Communicate all pertinent information to patients, including appointment information, directions, check-in times, referral information and copayments.
• Chart preparation and management.
• Maintain a working knowledge of health care plan requirements and health plan networks.
• Maintain timely communication with patients, families, and staff.
• Rotation of Switchboard Operator duties including handling and transferring calls and coordinating interpreters for clinic appointments.
• Assist with other duties such as cleaning, laundry, rooming patients, prepping patients for appointments.

Skills

Customer Service

Education

High School diploma/GED or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Revo Health in West Saint Paul seeks a Patient Services Representative to handle patient registration, check-in, and essential clinical support duties. This full-time role operates Monday–Friday, with hours between 6:30 AM and 5:00 PM at the West St.

Paul location, contributing to a team within the Therapy Department of i-Health. The position requires a High School diploma or GED, proficiency in Word/Outlook/Excel, and strong customer service experience, with administrative or medical office