Patient Access & Scheduling Specialist

Oncology Voice Network LLC; El Paso (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The US Oncology Network in El Paso, TX is hiring a Patient Services Coordinator II. This full-time role supports the Revenue Cycle Department at Texas Oncology, Monday through Friday, 8:00a–5:00p. Title levels vary by experience, from Level 1 to Senior.

Responsibilities include greeting patients, registering and scheduling, handling calls, and ensuring compliance with the Code of Ethics and Shared Values. Strong front desk experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet and welcome patients and their friends/family.
• Registers and schedules appointments for patients efficiently and timely.
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
• Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Skills

Customer service

Reception/Front desk experience

Phone etiquette

Scheduling coordination

Education

High school diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Scheduling software

EMR systems

Job description

The US Oncology Network in El Paso, TX is hiring a Patient Services Coordinator II. This full-time role supports the Revenue Cycle Department at Texas Oncology, Monday through Friday, 8:00a–5:00p. Title levels vary by experience, from Level 1 to Senior.

Responsibilities include greeting patients, registering and scheduling, handling calls, and ensuring compliance with the Code of Ethics and Shared Values. Strong front desk experience is preferred.