Patient Experience & Scheduling Specialist

Sarasota Memorial Health Care System; Nokomis (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Sarasota Memorial Health Care System in Florida is seeking a Front Office Associate to support patient flow and administrative tasks in a physician office. You will schedule patients, check them in and out, and perform follow-up activities while acting as a vital liaison among physicians, patients, the facility and insurers.

The role requires data entry skills, a professional demeanor, reliability, and the ability to multitask under tight schedules.

Qualifications

• Require computer, keyboard and data input skills.
• Require pleasant and professional demeanor.
• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Prefer some college or vocational training.
• Prefer knowledge of EHR/EMR.
• Prefer knowledge of medical terminology.
• Prefer skills in all Microsoft Office software programs (Word, Excel, Outlook, Power Point, and Access).
• Prefer a professional, neat appearance with strong oral and written communication skills.
• Prefer basic knowledge of third party payers.

Responsibilities

• Schedule patients and manage check-in/check-out and follow-up activities.
• Serve as liaison between physician, patient, facility and insurance company.
• Handle collections of monies from patients at checkout.
• Maintain compliance with standards and confidentiality.
• Demonstrate a positive attitude and align with Mission, Vision and Values.

Skills

Data entry

Professional demeanor

Multitasking

Dependability

Initiative / self-direction

Communication skills

Relationship building

Education

High School Diploma or GED

Tools

Microsoft Office

EHR/EMR

Job description

Sarasota Memorial Health Care System in Florida is seeking a Front Office Associate to support patient flow and administrative tasks in a physician office. You will schedule patients, check them in and out, and perform follow-up activities while acting as a vital liaison among physicians, patients, the facility and insurers.

The role requires data entry skills, a professional demeanor, reliability, and the ability to multitask under tight schedules.