Patient Experience & Scheduling Specialist

Medicus Spine & Joint; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Medicus Spine & Joint in Myrtle Beach is seeking a welcoming front desk/office coordinator to ensure a seamless patient experience. You will manage scheduling, check-in/out, and intake while maintaining accurate records to support daily clinic operations.

The ideal candidate is detail oriented, organized, and professional, with strong communication and customer service skills. EMR/scheduling experience is a plus.

Qualifications

• Strong attention to detail and followthrough.
• Excellent communication and customer service skills.
• A patientfirst mindset with a teamoriented attitude.
• Ability to prioritize responsibilities and stay organized.
• Problemsolving mentality with accountability and ownership.
• Professionalism, reliability, and emotional maturity.
• Medical office experience preferred.
• EMR and scheduling experience is a plus.

Responsibilities

• Welcome patients with professionalism and compassion.
• Manage patient scheduling, checkin/checkout, and intake coordination.
• Maintain accurate patient records and documentation.
• Answer phones and communicate clearly with patients and providers.
• Help keep providers and clinic flow organized throughout the day.
• Troubleshoot issues proactively and professionally.
• Support administrative and operational responsibilities across the office.
• Work closely with the clinical team to ensure an exceptional patient experience.

Skills

Detail oriented

Communication skills

Customer service

Teamplayer

Time management

Problem solving

Professionalism

Medical office experience

Tools

EMR software

Scheduling software

Job description

Medicus Spine & Joint in Myrtle Beach is seeking a welcoming front desk/office coordinator to ensure a seamless patient experience. You will manage scheduling, check-in/out, and intake while maintaining accurate records to support daily clinic operations.

The ideal candidate is detail oriented, organized, and professional, with strong communication and customer service skills. EMR/scheduling experience is a plus.