Patient Experience Front Desk Specialist

Medicus Spine & Joint; Savannah (GA); On-site; USD 33,000 - 42,000; Full time

Job summary

Medicus Spine & Joint in Savannah, GA is seeking a front desk professional who welcomes patients with professionalism and compassion, handles scheduling, check-in/out, and intake coordination.

You will maintain accurate patient records, answer phones, and help keep providers and clinic flow organized throughout the day.

Ideal candidates have attention to detail, excellent communication, a patient-first mindset, and prior medical office experience; EMR and scheduling experience are a plus.

Qualifications

• Front desk or clinical reception experience preferred.
• Ability to maintain accurate patient records and documentation.
• Strong communication and customer service skills.
• Detail-oriented and organized, with reliability.

Responsibilities

• Welcome patients with professionalism and compassion.
• Manage patient scheduling, check-in/out, and intake coordination.
• Maintain accurate patient records and documentation.
• Answer phones and communicate clearly with patients and providers.
• Support clinic flow and organize daily operations.

Skills

Customer service

Scheduling

Organizational skills

Communication

Team player

Calm under pressure

Tools

EMR

Scheduling software

Job description

Medicus Spine & Joint in Savannah, GA is seeking a front desk professional who welcomes patients with professionalism and compassion, handles scheduling, check-in/out, and intake coordination.

You will maintain accurate patient records, answer phones, and help keep providers and clinic flow organized throughout the day.

Ideal candidates have attention to detail, excellent communication, a patient-first mindset, and prior medical office experience; EMR and scheduling experience are a plus.