Patient Experience & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to manage patient check-in/check-out and scheduling, supporting efficient patient visits and revenue cycle activities.

The role requires strong English communication, basic computer skills, and knowledge of medical terminology to assist patients, physicians and staff effectively. This on-site position emphasizes customer service and teamwork within a clinical setting.

Qualifications

• One year of healthcare experience or related role.
• Strong customer service and communication skills.
• Ability to use basic computer applications and EMR systems.

Responsibilities

• Perform patient check-in/check-out and collect/verify scheduling data.
• Coordinate patient flow and register patients with timeliness and accuracy.
• Support revenue cycle tasks and provide administrative assistance as needed.

Skills

Customer service

Phone skills

English proficiency

Medical terminology

EMR software

Problem solving

Education

High School diploma or equivalent

Tools

Electronic Medical Record (EMR)

Job description

Houston Methodist Specialty Physician Group is seeking a Patient Services Representative to manage patient check-in/check-out and scheduling, supporting efficient patient visits and revenue cycle activities.

The role requires strong English communication, basic computer skills, and knowledge of medical terminology to assist patients, physicians and staff effectively. This on-site position emphasizes customer service and teamwork within a clinical setting.