Patient Access & Scheduling Specialist

Houstonmethodistcareers; Houston (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to manage patient check-in/check-out and appointment scheduling, ensuring a smooth visit experience. The role supports timely claims submission and may involve registration and other revenue cycle tasks.

Strong communication and customer service are essential to coordinate with patients, physicians, and care teams. The position emphasizes accuracy, HIPAA awareness, and teamwork within a dynamic hospital department, with on-site

Qualifications

• Customer service skills and positive language use.
• Ability to communicate clearly with patients, physicians and staff.
• Proficiency in basic computer tasks and EMR systems.

Responsibilities

• Handle patient check-in/check-out and scheduling duties.
• Assist with registration and revenue cycle activities as needed.
• Provide administrative support and maintain patient data accuracy.

Skills

Customer service

Phone & scheduling

English proficiency

Medical terminology

Problem solving

Computer basics

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Services Representative to manage patient check-in/check-out and appointment scheduling, ensuring a smooth visit experience. The role supports timely claims submission and may involve registration and other revenue cycle tasks.

Strong communication and customer service are essential to coordinate with patients, physicians, and care teams. The position emphasizes accuracy, HIPAA awareness, and teamwork within a dynamic hospital department, with on-site