Patient Experience & Scheduling Specialist

ProMet Physical Therapy & Performance; Hempfield Township (Westmoreland County); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

ProMet Physical Therapy & Performance is seeking a proactive Patient Care Coordinator to join our team across Glendale and Briarwood locations. The role focuses on delivering exceptional patient experiences, coordinating appointments with therapists, and handling essential administrative tasks such as insurance verifications and billing.

Ideal candidates are open to both part-time and full-time shifts, possess excellent communication and organizational skills, and demonstrate empathy and

Qualifications

• Open availability to cover both Glendale & Briarwood locations.
• Excellent interpersonal and communication skills are essential.
• Empathy and a genuine passion for helping others.

Responsibilities

• Greet, assist, and support patients with professionalism, care, and empathy.
• Manage appointments, coordinate with therapists, and maintain clinic operations.
• Handle insurance verification, authorizations, billing, and patient record management with accuracy.
• Serve as a link between patients, therapists, and operations to ensure clarity and efficiency.
• Maintain an organized, welcoming clinic environment reflecting our commitment to excellence.

Skills

Interpersonal skills

Communication

Detail-oriented

Multitasking

Tools

EHR systems

Billing software

Job description

ProMet Physical Therapy & Performance is seeking a proactive Patient Care Coordinator to join our team across Glendale and Briarwood locations. The role focuses on delivering exceptional patient experiences, coordinating appointments with therapists, and handling essential administrative tasks such as insurance verifications and billing.

Ideal candidates are open to both part-time and full-time shifts, possess excellent communication and organizational skills, and demonstrate empathy and