Patient Care Coordinator Part Time Full Time

ProMet Physical Therapy & Performance; Hempfield Township (Westmoreland County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Training & development

Vision insurance

Wellness resources

Part-time & full-time opportunities

Job summary

ProMet Physical Therapy invites motivated healthcare professionals to join a team redefining patient care in our clinics. This role focuses on delivering exceptional patient experiences, coordinating scheduling, and providing administrative support in a fast-paced setting.

We offer both part-time and full-time opportunities with competitive pay. Benefits include training, vision insurance, wellness resources, and a team-oriented environment that values emotional intelligence and collaboration.

Qualifications

• Open availability to cover both Glendale and Briarwood locations.
• Strong alignment with core values and patient-centered approach.
• Excellent interpersonal and communication skills.
• Detail-oriented with strong organizational abilities.
• Ability to multitask and manage priorities.
• Empathy, compassion and a genuine passion for helping others.

Responsibilities

• Greet and assist patients, reflecting professionalism and care.
• Schedule and coordinate appointments and communicate with therapists.
• Handle insurance verification, authorizations, billing, and patient records accurately.
• Serve as a link between patients, therapists and operations to ensure clarity.
• Maintain a welcoming clinic environment that reflects excellence.

Skills

Interpersonal skills

Communication

Detail orientation

Organizational skills

Empathy

Team player

Tools

EHR systems

Job description

Inspiring Others to Reach Their Full Potential is our mission.

Benefits:

• Training & development
• Vision insurance
• Wellness resources

At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care who operate under the core values of emotional intelligence, team-oriented approach, resiliency, accountability, and coachability.

We’re seeking driven professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve.

Scheduling Requirements

To be considered, candidates must have full availability for the following shifts at both Glendale and Briarwood locations:

• 8:00 AM – 2:00 PM
• 2:00 PM – 8:00 PM

Position Overview

This role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment.

Key Responsibilities

• Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy.
• Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations.
• Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy.
• Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency.
• Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.

What We’re Looking For

• Open availability (must cover both Glendale & Briarwood locations)
• Strong alignment with our core values
• Excellent interpersonal and communication skills
• Detail-oriented with strong organizational abilities
• Ability to multitask and manage priorities effectively
• Empathy, compassion, and a genuine passion for helping others
• Prior healthcare experience is a plus — but character, accountability, and alignment come first

Preferred Qualifications

• Previous patient care coordinator or healthcare administrative experience
• Knowledge of insurance processes, medical terminology, and HIPAA compliance
• Experience using EHR systems (preferred, not required)
• High emotional intelligence and ability to thrive in a collaborative, team-based environment

Details & Benefits

• Part-Time & Full-Time Opportunities Available
• Competitive Salary (commensurate with experience)
• Generous Holiday Schedule & Flexible Clinic Hours
• Scaling Vacation Time and Employee Discount Program
• Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within.

Why ProMet?

• Be Yourself
• Be Valued
• Build Your Career
• Deliver the Ultimate Patient Care Experience

Ready to Grow with Us?

Join a team that leads with purpose, excellence, and integrity.