Patient Experience & Scheduling Specialist

Sentara Health; Charlottesville (VA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Paid time off

Education assistance

Job summary

Sentara Health is hiring a full-time Patient Care Specialist in Charlottesville, VA, with a traditional first shift (Monday–Friday, 8:00 AM–5:00 PM). You will perform non-clinical tasks to support patient care and ensure a positive patient experience in a physician office.

Requirements include a HS Diploma and 3 years of customer service, plus 1 year in health insurance plans or related areas. Compensation is market-competitive with benefits and potential bonuses.

Qualifications

• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Responsibilities

• Answer phones and schedule appointments
• Provide non-clinical support within a physician's office
• Answer patient questions and ensure an excellent patient experience

Skills

Customer service

Education

HS Diploma

Associate degree or higher

Job description

Sentara Health is hiring a full-time Patient Care Specialist in Charlottesville, VA, with a traditional first shift (Monday–Friday, 8:00 AM–5:00 PM). You will perform non-clinical tasks to support patient care and ensure a positive patient experience in a physician office.

Requirements include a HS Diploma and 3 years of customer service, plus 1 year in health insurance plans or related areas. Compensation is market-competitive with benefits and potential bonuses.