Patient Care & Scheduling Specialist (Traveling)

Sentara Health Plans; Charlottesville, Northern (VA, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance

Student Debt Pay Down

Life Insurance

Pet Insurance

Legal Resources Plan

Job summary

Sentara Health Plans in Charlottesville, VA is seeking a Full-time Patient Care Specialist to provide non-clinical support within a physician's office and enhance patient experience. You will answer phones, schedule appointments, and help patients while traveling to several offices in the greater Charlottesville area.

Education required includes a High School Diploma with Associate level consideration; 3 years of customer service experience is needed, plus familiarity with health insurance plans

Qualifications

• Education: HS Diploma or higher; associate level considered in lieu of experience.
• 3 years’ Customer Service experience required.
• Experience with health insurance plans, medical records data or registration preferred.

Responsibilities

• Answer phones and provide patient questions with accurate information.
• Schedule appointments and manage patient registrations.
• Support the physician's office with administrative tasks and travel to multiple sites.

Skills

Customer Service

Phone Support

Scheduling

Education

High School Diploma

Associate Degree or higher in lieu of experience

Tools

Electronic Medical Record

Job description

Sentara Health Plans in Charlottesville, VA is seeking a Full-time Patient Care Specialist to provide non-clinical support within a physician's office and enhance patient experience. You will answer phones, schedule appointments, and help patients while traveling to several offices in the greater Charlottesville area.

Education required includes a High School Diploma with Associate level consideration; 3 years of customer service experience is needed, plus familiarity with health insurance plans