Patient Experience & Scheduling Coordinator

AEG Vision; Strongsville (OH); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision in Strongsville, OH is seeking a Part-time Patient Care Coordinator to manage front desk operations and coordinate patient flow with the care team.

You will greet patients, answer calls and emails, schedule appointments, confirm reminders, verify insurance in EMR, and communicate coverage and patient financial responsibility. The role emphasizes confidentiality, accuracy, and patient-centered service.

Join a team that invests in leadership development and collaboration.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and communication skills with patient focus.
• Ability to learn practice management systems (EMR) and protect patient confidentiality.

Responsibilities

• Greet patients and serve as the primary point of contact for visits.
• Answer calls, inquiries, and emails promptly and professionally.
• Schedule appointments and optimize provider calendars.
• Confirm appointments and send reminders to reduce no-shows.
• Verify insurance and patient demographics; enter data accurately in EMR.
• Explain insurance coverage, benefits, and patient financial responsibility.
• Prepare patient charts and ensure necessary documentation is ready.
• Collect co-pays and payments; assist with basic billing tasks.
• Monitor patient flow and coordinate with care team for smooth visits.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Confidentiality

Team collaboration

Patient-centered service

Education

High school diploma or equivalent

Tools

EMR

Job description

AEG Vision in Strongsville, OH is seeking a Part-time Patient Care Coordinator to manage front desk operations and coordinate patient flow with the care team.

You will greet patients, answer calls and emails, schedule appointments, confirm reminders, verify insurance in EMR, and communicate coverage and patient financial responsibility. The role emphasizes confidentiality, accuracy, and patient-centered service.

Join a team that invests in leadership development and collaboration.