Patient Care Coordinator

Elite Dental Wellness; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Insurance options (PPO/HMO)

Paid time off

Vacation

Parking behind the building

PPE provided

Lunch breaks

Job summary

Elite Dental Wellness in Houston, TX is seeking a full-time front office professional for a modern, fast-paced dental practice with multiple specialties.

Responsibilities include appointment scheduling, patient recalls, insurance verification, records management and top-notch customer service. Proficiency with Open Dental, Dexis, Dental Intel, Flex, Slack and Office 360 is required; knowledge of Microsoft Office is valued.

Qualifications

• 2+ years of front office experience in dental or medical setting.
• Proficient in dental terminology and clinic workflows.
• Experience with Open Dental, Dexis, Dental Intel, Flex, Slack and Office 360 is highly valued.
• Strong organizational and multitasking skills in a multi-specialty environment.

Responsibilities

• Schedule appointments and manage patient recalls.
• Verify patient insurance and benefits.
• Maintain patient records and front desk operations.
• Deliver excellent customer service to diverse patients.
• Support daily office operations across multiple doctors and specialties.
• Coordinate parking and PPE logistics as applicable.

Skills

Appointment scheduling

Patient recall

Insurance verification

Patient records management

Customer service

Front desk operations

Dental terminology

Open Dental

Dexis

Dental Intel

Flex

Slack

Office 360

Microsoft Office

Tools

Open Dental

Dexis

Dental Intel

Flex

Slack

Office 360

Job description

We are seeking a full-time front office professional to join a modern, fast-paced dental practice that serves a wide range of patients and treatment needs. Our office includes 4 general doctors, 10 cutting-edge operatories, and 5 dedicated hygiene suites, supporting comprehensive care in oral surgery, restorative dentistry, cosmetic dentistry, Invisalign, endodontics, and periodontal therapy. This is an excellent opportunity for someone with at least 2 years of experience who enjoys helping patients and keeping the practice running smoothly.

Responsibilities include appointment scheduling, patient recall, insurance verification, patient records management, customer service, and supporting daily front desk and front office operations. Strong knowledge of dental terminology, Open Dental, Dexis, Dental Intel, Flex, Slack, and Office 360 is required. Experience with Microsoft Office and expanded functions is also valued. The ideal candidate is organized, professional, and comfortable working in a multi-specialty environment with General, Periodontics, Orthodontics, Oral Surgery, Prosthodontics, Endodontics, multi-doctor, single doctor, PPO, and private practice settings.

Benefits include insurance options (PPO or HMO), PTO, and vacation. Parking is available behind the building. PPE provided includes disposable gowns, face shields, nitrile gloves, regular masks, and KN95 masks. Lunch breaks are 1 hour Monday through Thursday, with no lunch on Fridays due to the shortened schedule. This is an hourly position.