Patient Experience & Scheduling Coordinator

Palo-Verde-Hematology-Oncology-Ltd; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to relieve clinicians of administrative tasks by checking out patients, scheduling future appointments, and greeting patients in a warm, caring environment.

Responsibilities include verifying demographics and insurances, updating the EMR, checking out patients after visits, sending physician orders for radiology and labs, obtaining prior authorizations, coordinating follow-up testing, and maintaining accurate patient records.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurances.
• Update any changes to patient’s account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Skills

Patient interaction

Attention to detail

Communication with physicians

Education

High school diploma or GED

Tools

EMR system

Job description

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to relieve clinicians of administrative tasks by checking out patients, scheduling future appointments, and greeting patients in a warm, caring environment.

Responsibilities include verifying demographics and insurances, updating the EMR, checking out patients after visits, sending physician orders for radiology and labs, obtaining prior authorizations, coordinating follow-up testing, and maintaining accurate patient records.