Patient Experience & Scheduling Coordinator

Hammers Hearing; Broomfield, Northern (CO, KY); Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Life Insurance

Disability Insurance

Employee Assistance Program

Hearing Aid Benefits

Paid Time Off

Paid Holidays

Job summary

Starkey Retail in Broomfield, CO is seeking a Patient Care Coordinator to greet patients, manage the front desk, and guide them through their care journey. You will handle scheduling, patient communications, and basic accounts tasks in a high-touch clinic environment.

The role requires 1–2 years in customer service or retail, strong organization, and HIPAA awareness. On-site work with comprehensive benefits and career growth opportunities are provided.

Qualifications

• 1–2 years’ experience in customer service or retail preferred.
• Knowledge of HIPAA guidelines and patient privacy required.
• Ability to manage schedules, patient records, and clerical tasks with accuracy.

Responsibilities

• Greet patients and manage front desk operations per company standards.
• Schedule and confirm appointments, and update patient records in the PMS.
• Manage patient accounts receivable, deposits and inventory per guidelines.

Skills

Customer service

Communication

Multitasking

Organization

HIPAA knowledge

Education

High school diploma or GED

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Starkey Retail in Broomfield, CO is seeking a Patient Care Coordinator to greet patients, manage the front desk, and guide them through their care journey. You will handle scheduling, patient communications, and basic accounts tasks in a high-touch clinic environment.

The role requires 1–2 years in customer service or retail, strong organization, and HIPAA awareness. On-site work with comprehensive benefits and career growth opportunities are provided.