Patient Experience & Scheduling Specialist

Hartford HealthCare; Hartford (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Hartford HealthCare in Hartford is seeking a Patient Service Coordinator to enhance operational efficiency and ensure a positive patient experience. The coordinator will greet and register patients, manage appointment schedules, and verify insurance details.

Qualified candidates should have a High School Diploma along with relevant experience in a medical office. Proficiency in English is required; bilingual abilities are preferred. Join our team to make a difference in patient care.

Qualifications

• 2 years of relevant experience required within a medical office.
• Verbal and written proficiency in English is required.

Responsibilities

• Greets and registers arriving patients, verifies insurance.
• Answers incoming calls and directs them appropriately.
• Schedules new patient appointments and enters/updates demographics.
• Maintains a clean waiting room and office area.

Skills

Customer service

Bilingual proficiency

HIPAA compliance

Medical terminology knowledge

Microsoft Office

Education

High School Diploma or equivalent

Associate or bachelor's degree in a clinical or business field

Job description

Hartford HealthCare in Hartford is seeking a Patient Service Coordinator to enhance operational efficiency and ensure a positive patient experience. The coordinator will greet and register patients, manage appointment schedules, and verify insurance details.

Qualified candidates should have a High School Diploma along with relevant experience in a medical office. Proficiency in English is required; bilingual abilities are preferred. Join our team to make a difference in patient care.