Patient Experience & Scheduling Coordinator

Boston University; Boston (MA); On-site; USD 79,625 - 127,536; Full time

Job summary

Boston University in Boston seeks a Patient Registration Coordinator within the Group Practice Model. You will support scheduling patient appointments, update patient information, handle payment collections, and answer phone inquiries to ensure a positive first patient interaction.

Reporting to the Clinic Practice Manager, this full-time role emphasizes excellent customer service, reports generation, and general Registration Department support to keep operations running smoothly.

Qualifications

• HS Diploma required and 1-3 years of experience.

Responsibilities

• Scheduling patient appointments, updating patient information, payment collections, billing inquiries, answering the telephone, run reports, and overall support to the Registration Department.

Skills

Experience 1–3 years

Education

HS Diploma

Job description

Boston University in Boston seeks a Patient Registration Coordinator within the Group Practice Model. You will support scheduling patient appointments, update patient information, handle payment collections, and answer phone inquiries to ensure a positive first patient interaction.

Reporting to the Clinic Practice Manager, this full-time role emphasizes excellent customer service, reports generation, and general Registration Department support to keep operations running smoothly.