Patient Registration Coordinator - Clinical Affairs

Boston University; Boston (MA); On-site; USD 20,000 - 31,000; Full time

Job summary

Boston University is seeking a Patient Registration Coordinator for the Goldman School of Dental Medicine to register and schedule new patients. You will handle inbound calls, verify insurance benefits, and arrange admissions with a focus on accuracy and customer service.

As the first point of contact, you will greet visitors, collect patient information, and ensure smooth scheduling while maintaining privacy under HIPAA guidelines.

Qualifications

• Previous customer service experience; dental/medical background.
• Detail oriented with familiarity with insurances.
• Welcoming demeanor and strong communication.

Responsibilities

• Register and schedule new patients; first point of contact for callers.
• Verify insurance benefits and eligibility; arrange patient admissions and co-pays.
• Greet visitors; route calls; maintain medical records per HIPAA.

Skills

Customer service

Dental background

Medical background

Detail oriented

Insurance familiarity

Welcoming demeanor

Job description

Boston University is seeking a Patient Registration Coordinator for the Goldman School of Dental Medicine to register and schedule new patients. You will handle inbound calls, verify insurance benefits, and arrange admissions with a focus on accuracy and customer service.

As the first point of contact, you will greet visitors, collect patient information, and ensure smooth scheduling while maintaining privacy under HIPAA guidelines.