Patient Experience Scheduler - Inbound Calls (Mon-Fri)

D4C Dental Brands, Inc.; Woodstock (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health coverage

Disability insurance

401K program

Paid leave

Dental discounts

Work from home after 1 year

Job summary

D4C Dental Brands is seeking a Communication Center Specialist in Woodstock, GA. The role centers on answering and routing incoming calls and scheduling dental and orthodontic appointments for patients.

You will need a friendly demeanor, strong conflict resolution, and the ability to organize inquiries efficiently. This position offers a Monday–Friday schedule with a potential work-from-home option after one year of in-office employment.

Qualifications

• High school diploma or GED required.
• Experience in a busy environment preferred.
• Excellent written and verbal communication skills.
• Independent thinker with a can-do attitude.
• Reliable and a strong team player.

Responsibilities

• Answer and route all incoming queue calls.
• Schedule dental and orthodontic appointments for patients.
• Advocate for patients and ensure inquiries are addressed promptly.
• Assist with various administrative tasks as needed.

Skills

Customer service

Communication

Typing

Team player

Reliability

Education

High school diploma or GED

Job description

D4C Dental Brands is seeking a Communication Center Specialist in Woodstock, GA. The role centers on answering and routing incoming calls and scheduling dental and orthodontic appointments for patients.

You will need a friendly demeanor, strong conflict resolution, and the ability to organize inquiries efficiently. This position offers a Monday–Friday schedule with a potential work-from-home option after one year of in-office employment.