Patient Experience Coordinator II

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a patient services coordinator to manage scheduling, check-in/out, and patient follow-up. You will coordinate with physicians, staff, and insurance entities while maintaining strict confidentiality.

Strong data entry and professional demeanor are essential for success. The role emphasizes effective relationship-building, initiative, and multitasking in a fast-paced clinic environment.

Qualifications

• Must demonstrate basic computer, keyboard and data entry skills.
• Must be pleasant, professional, and able to interact well with patients and staff.
• Strong ability to build and maintain effective working relationships.
• Demonstrated initiative and self-direction in a busy setting.
• Ability to manage multiple tasks with accuracy and efficiency.
• Reliable and trustworthy with patient information.

Responsibilities

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison between physicians, patients, the facility and insurance company.
• Process collections at checkout and ensure compliance with standards.
• Maintain confidentiality and adhere to regulatory requirements.

Skills

Data input

Professional demeanor

Relationship building

Initiative

Multitasking

Dependability

Education

High School Diploma or GED

Some college or vocational training

Tools

EHR/EMR

MS Office

Job description

Sarasota Memorial Health Care System is seeking a patient services coordinator to manage scheduling, check-in/out, and patient follow-up. You will coordinate with physicians, staff, and insurance entities while maintaining strict confidentiality.

Strong data entry and professional demeanor are essential for success. The role emphasizes effective relationship-building, initiative, and multitasking in a fast-paced clinic environment.