Patient Experience Specialist II

Sarasota Memorial Health Care System; Florida; Presencial; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

Sarasota Memorial Health Care System is seeking a patient services coordinator to support scheduling, check-in, checkout, and follow-up activities. You will act as a liaison between physicians, patients, the facility, and insurance companies, handling collections at checkout and maintaining strict confidentiality.

The role emphasizes a positive attitude, teamwork, and adherence to the organization's mission, vision, and values in service, people, finance, quality and growth.

Qualificações

• HS Diploma or GED required; prior healthcare office exposure preferred.
• Proven data entry accuracy and ability to handle sensitive information.
• Strong communication and relationship-building with patients and staff.

Responsabilidades

• Schedule patients, check-in, and checkout; follow up on visits.
• Serve as liaison between physician, patient, facility, and insurer.
• Handle patient payments and assist with collections at checkout.
• Maintain confidentiality and comply with healthcare regulations.

Conhecimentos

Excellent communication

Interpersonal skills

Data entry

Multitasking

Dependability

Initiative

Formação académica

High School Diploma or GED

Ferramentas

EHR/EMR

MS Office

Descrição da oferta de emprego

Sarasota Memorial Health Care System is seeking a patient services coordinator to support scheduling, check-in, checkout, and follow-up activities. You will act as a liaison between physicians, patients, the facility, and insurance companies, handling collections at checkout and maintaining strict confidentiality.

The role emphasizes a positive attitude, teamwork, and adherence to the organization's mission, vision, and values in service, people, finance, quality and growth.