Patient Registrar - Guest Registration

Hawaii Pacific Health; Honolulu (HI); On-site; USD 33,461 - 35,225; Part time

Job summary

Hawaii Pacific Health is seeking a Guest Registration staff member at Kapiolani Medical Center for Women and Children in Honolulu, Hawaii. This role involves registering patients, obtaining personal and financial information, and assisting with bed assignments. A high school diploma or equivalent is required, and an associate's degree along with experience in healthcare or customer service is preferred. The position offers a pay range of $24.29 - $25.57 per hour, with a rotating work schedule.

Qualifications

• High school or equivalent education required.
• Associate's degree preferred.
• One year of experience in health care or customer service is favorable.

Responsibilities

• Register patients by obtaining personal and financial information.
• Assist with coordination of bed assignments.
• Complete preliminary authorizations for incoming patients.

Education

High school or equivalent

Associate's degree

Job description

About the Department

The Guest Registration department provides high quality customer care to patients by facilitating efficient and helpful registration service. We provide assistance to external and internal customers by obtaining patient personal, financial and insurance information during the registration process. Our friendly staff also assist with the coordination of bed assignments and the completion of preliminary authorization and verification for incoming patients to ensure a quality guest experience.

Responsibilities

• Register patients by obtaining personal and financial information through direct interviews, phone calls, or questionnaires.
• Assist with the coordination of bed assignments.
• Complete preliminary authorization and verification for patients entering the hospital.
• Perform registration duties as assigned.

Job Details

• Location: Kapiolani Medical Center for Women and Children
• Work Schedule: Rotating - 8 Hours
• Work Type: Per Diem
• FTE: 0.475000
• Bargaining Unit: ILWU
• Exempt: No
• Req ID: 31985
• Pay Range: 24.29 - 25.57 USD per hour
• Category: Administrative
• Minimum Qualifications: High school or equivalent.
• Preferred Qualifications: Associate's degree. Medical Terminology course. One (1) year experience in health care or insurance billing/reimbursement, or experience in position with high volume customer contact.

EOE/AA/Disabled/Vets

Benefits

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.