Patient Services Concierge - Full-Time

Hawaii Pacific Health; Honolulu (HI); On-site; USD 34,000 - 36,000; Full time

Job summary

Hawaii Pacific Health's Straub Pearlridge facility seeks a Patient Service Representative to deliver warm, friendly, and efficient clerical support across hospitals and clinics in West Oʻahu.

You will register patients, update records, handle fees and cash, and liaise between patients and clinical staff, requiring light medical terminology and basic computer skills. This on-site role offers stability and opportunities to contribute to high-quality care.

Qualifications

• High school diploma or equivalent required.
• One year of clerical support in health care setting preferred.
• Basic computer skills required.

Responsibilities

• Interview, register, admit, update and create patients’ medical records.
• Perform accurate and timely processing of fees generated by providers.
• Handle cash and collections with accuracy and integrity.
• Provide warm, friendly, and considerate assistance to patients and families.
• Act as liaison between patients and staff, ensuring smooth reception tasks.

Skills

Customer service

Communication

Clerical skills

Cash handling

Education

High school diploma or equivalent

Tools

EPIC

Job description

Hawaii Pacific Health's Straub Pearlridge facility seeks a Patient Service Representative to deliver warm, friendly, and efficient clerical support across hospitals and clinics in West Oʻahu.

You will register patients, update records, handle fees and cash, and liaise between patients and clinical staff, requiring light medical terminology and basic computer skills. This on-site role offers stability and opportunities to contribute to high-quality care.