Patient Experience & Registration Specialist

Minneola Healthcare; United States; Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Minneola Healthcare is seeking a Patient Registration Specialist to be the first point of contact for patients, ensuring a positive experience from their initial interaction. You will welcome patients, schedule appointments, manage phone inquiries, and collect co-payments while supporting clinic staff.

In this role, accuracy in EMR data entry, collaborative teamwork, and a commitment to outstanding customer service are essential as you help patients navigate their visit and stay on track with

Qualifikationen

• Greet and assist patients in a friendly and professional manner.
• Schedule patient appointments efficiently.
• Answer incoming calls, addressing inquiries, scheduling appointments, and directing calls to the appropriate staff members.
• Collect co-payments for services rendered, ensuring accuracy in financial transactions.
• Maintain patient records and information accurately in the clinic's EMR system.
• Assist with administrative tasks such as filing, scanning, and organizing documents to support efficient clinic operations.
• Collaborate with other clinic staff to ensure seamless patient flow and exceptional customer service.

Aufgaben

• Greet and assist patients professionally to create a welcoming atmosphere.
• Schedule appointments considering availability and guidelines.
• Answer calls, handle inquiries, and route to appropriate staff.
• Collect co-payments accurately for services rendered.
• Maintain and organize patient records in the EMR system.

Jobbeschreibung

Minneola Healthcare is seeking a Patient Registration Specialist to be the first point of contact for patients, ensuring a positive experience from their initial interaction. You will welcome patients, schedule appointments, manage phone inquiries, and collect co-payments while supporting clinic staff.

In this role, accuracy in EMR data entry, collaborative teamwork, and a commitment to outstanding customer service are essential as you help patients navigate their visit and stay on track with